Hello, I’m Johnathan and I’m a Technical Business Strategist with successes in small business marketing technology and enterprise cloud platforms alike that includes the streaming launch of NFL TNF on Amazon Prime Video and helping scale Nike e-commerce, which is just a sampling of the awesome products and people I’ve had the honor to support. For smaller organizations, I help strategize at least a single PRO (Prepare, Realize, Observe) Story a year to aid your ability to use web technology remove tech hurdles. PRO Stories are delivered on my boutique PRO product management platform, which allows us to solution a path to help you to understand the connection between business and tech.
Let’s Strategize to Democratize Your Tech
LESS ($995)
Customer Experience (CX)
MORE ($1,995)
Business Intelligence (BI)
The PRO Story (Prepare, Realize, Observe) is a targeted method to minimize technology hurdles in web tech for businesses and organizations, which is the measurable outcome of the PRO Story. By adopting a succinct product-driven approach, it enhances ROI (return on investment) through a focus on the overarching events that matter to your business and users. Moreover, serving as both a strategy and process, it enlightens clients about the connection between overarching business objectives and technical actions.
I’m focused on the events rather than small and manageable (still important) tasks suited for self-service web editing tools, provided there is a foundation of technology and knowledge like my PRO platform offers. Nowadays, smaller organizations seek to contribute to the process—a reality most consultants aren’t prepared for. My PRO approach emphasizes targeted results crafted to the customer journey, prioritizing organizational needs over my profit.
Technology refers to web-based services like WordPress or Squarespace that your organization uses for creating customer web experiences. I have developed a simplified stack over two years and offer it on my secure cloud hosting at no charge. It’s important that hurdles are identified to create better customer-centric strategies that allow you to democratize the knowledge to better business intelligence. And remember, my team and I can be dropped anywhere into your process regardless of the web tech without starting from zero. You can start immediately or just hook up the platform to gain understanding of how your tech currently performs.
Johnathan.PRO is a hybrid human-bot self-service platform utilizing a good artificial intelligence (AI) to guide users through tools and preselected prompts during REALIZE after the initial 100% human PREPARE phase. The database mostly knows the tech you’re using from data my team and I have trained it on plus the engagement is adjusted to my engagement style.
Moreover, as clients interact with the platform, it anonymously adapts and learns client behavior and needs, gradually growing in understanding and capabilities. This moderated learning process enables the platform to provide more personalized assistance and support over time, enhancing the user experience and efficiency of the self-service tools available.
If you find yourself stuck during REALIZE and the assistant isn’t providing the necessary guidance then use an assist for asynchronous human guidance. This approach allows for timely assistance tailored to your specific needs and the one-time upgrade helps to complete your PRO Story if desired. Also, while my subscription offers no refunds, I’m committed to working diligently to ensure your satisfaction and address any challenges you may encounter along the way. My goal is to provide you with the support and resources needed to overcome obstacles and democratize technology for you, which is as well I insist most engagement happens within the secure PRO platform.